- Joined
- Jun 4, 2012
- Reaction score
- 633
Bob Rankin has a good article on the Kindle "patch" problem/crisis.
He writes:
Got Your Critical Amazon Kindle Update?
He writes:
Really, Amazon? A mysterious, generic “unable to connect” message and instructions that absolutely will NOT solve the problem? I don’t see why you couldn’t say, “You need this patch to connect. Go to (some website) to download and install it manually.” And use a shortened URL, not one of those mile-long things used for your product descriptions.
Here is that very shortened URL: Amazon.com Help: Critical Software Update for Kindle E-Readers It will take you to a page on Amazon.com where you’ll find instructions for downloading the patch to another device and transferring it to your Kindle reader via USB cable. Be careful to select the Kindle model and OS version that you have; the patch is different for each combination. The page provides instructions for determining what model and OS version you currently have.
Got Your Critical Amazon Kindle Update?