Rankin Article on Kindle "Patch" Problem

Joe

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Bob Rankin has a good article on the Kindle "patch" problem/crisis.

He writes:

Really, Amazon? A mysterious, generic “unable to connect” message and instructions that absolutely will NOT solve the problem? I don’t see why you couldn’t say, “You need this patch to connect. Go to (some website) to download and install it manually.” And use a shortened URL, not one of those mile-long things used for your product descriptions.

kindle-software-update.jpg


Here is that very shortened URL: Amazon.com Help: Critical Software Update for Kindle E-Readers It will take you to a page on Amazon.com where you’ll find instructions for downloading the patch to another device and transferring it to your Kindle reader via USB cable. Be careful to select the Kindle model and OS version that you have; the patch is different for each combination. The page provides instructions for determining what model and OS version you currently have.

Got Your Critical Amazon Kindle Update?
 
I will have to check this out. I have not used my kindle in quite a while. Thanks for posting!