Some of this is sort of obvious, but I thought it was enjoyable enough to watch anyway. Also, much of this is transferable to discussions in online communities ...!
Reading the Comments sections beneath films and articles can leave one feeling certain that humanity must have gone mad - or is inherently vicious and unkind. The truth is a good deal less tragic: it's just that we've never been taught how to comment or how to spot the connection between our own unhappiness and alienation - and our desire to take vengeance in the anonymous digital world.