I didn't take it as you being snippy. I think you are smart and adaptable so understandably confused by everyone's whining, lol.
So here's where I am now. By some "miraculous" occurrence, (I didn't do anything, I swear), I only had to click two times for find my documents, aaaaaaand....I managed to get them in the start menu, now!
Thanks for that. Yahoo opened as my home page when I clicked Google Chrome and all of my shortcuts are still in the tool bar on the top of my homepage. So I'm not whining anymore, at least for now. I'm in pretty good shape, at the moment. I just need to feel safe doing my banking and shopping online. I haven't looked into alternative protection, yet. Still with Norton but the warnings stopped, I did a scan, and everything is "green" and it says I'm protected. I'm almost there.